Last updated: May 13, 2026
Overview
Altbase Wallet is designed as a self-custody desktop wallet. The website provides product information, downloads, support links and market price data. The wallet is intended to let users control their own private keys and backup phrases.
This Privacy Policy explains what information may be processed when you use the Altbase Wallet website, contact support or use site features. It does not mean Altbase Wallet has access to private keys, backup phrases or wallet passwords.
Information we do not collect
Altbase Wallet does not require an account to create a local wallet. We do not ask for KYC documents to create a wallet. We do not collect, store or recover private keys, backup phrases or wallet passwords.
Because the wallet is non-custodial, losing a backup phrase or password may make funds unrecoverable. Support cannot restore access to funds without user-controlled recovery information.
Website and technical information
When you visit the website, standard technical information may be processed by hosting infrastructure, including IP address, browser type, operating system, requested URL, date and time of request, referrer and basic security logs.
This information is used to operate the website, prevent abuse, diagnose issues, secure downloads and understand whether pages are functioning correctly.
Market price data
The website may request public market ticker data to show current asset prices and portfolio values. These requests do not require wallet addresses or private wallet data. Displayed prices are informational and may differ from prices shown by exchanges or wallets at execution time.
Support communications
If you email support, we may process the information you choose to include, such as your email address, operating system, wallet version, screenshots or issue description. Do not send private keys, backup phrases, passwords or seed words to support.
Local storage and cookies
The website may use local storage or essential cookies to remember preferences such as theme selection and cookie notice status. More information is available in the Cookie Policy.
Data sharing
We do not sell private wallet data. Technical website data may be processed by infrastructure providers that help operate the site. Support communications may be handled by email service providers. Public blockchain activity is visible on the relevant blockchain networks.
Security
We use reasonable technical measures to operate the website securely. Users remain responsible for device security, password protection, malware prevention and offline storage of backup phrases.
Changes
This policy may be updated from time to time. The latest version will be posted on this page with an updated date.
Contact
For privacy questions, contact support@altbase.io.